Terms & Conditions

Welcome to Big Electronic Shop. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

  • This website is operated by Big Electronic Shop.
  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

  • By using this website, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction).
  • If you are under 18, you may use this website only with involvement of a parent or guardian.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Prices displayed on our website are in USD (or local currency where applicable).
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
  • Payments are securely processed through trusted third-party gateways. We do not store your payment information.

4. Shipping & Delivery

  • We partner with CJdropshipping and other global couriers to fulfill your orders.
  • Average delivery time: 7–20 business days, depending on destination.
  • Some international orders may take longer due to customs clearance or unforeseen logistics delays.
  • Customers are responsible for providing accurate shipping information. We are not liable for orders lost due to incorrect addresses.

5. Returns & Refunds

  • Refunds and returns follow our Return & Refund Policy, which is aligned with CJdropshipping rules.
  • Refunds are provided for:

           -Damaged/defective items (with proof).

           -Wrong or missing items.

           -Non-delivery beyond 45 days (60 days for remote countries).

  • Refunds are not provided for:

    -Change of mind.

    -Incorrect shipping address provided by customer.

    -Items damaged due to misuse.

6. Customs & Duties

  • Import duties, taxes, and fees may apply depending on your country’s laws.
  • These charges are the customer’s responsibility.

7. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Big Electronic Shop and protected by copyright laws.
  • Unauthorized reproduction or use of our content is prohibited.

8. Limitation of Liability

  • We do not guarantee that our products will meet your expectations or be error-free.
  • Big Electronic Shop shall not be held liable for any indirect, incidental, or consequential damages arising from product use, shipping delays, or third-party logistics issues.

9. User Responsibilities

  • Customers are responsible for providing accurate personal and payment details.
  • Misuse of our website, fraudulent activity, or violation of these terms may result in order cancellation and legal action.

10. Governing Law

  • These Terms & Conditions are governed by and construed under the laws of Italy.
  • Any disputes will be resolved in the jurisdiction of Italy].